Bengal Casino Terms & Conditions — Everything You Need to Know

You must be at least 18 years old to open an account at Bengal Casino. This is one of our strictest policies and is never relaxed under any circumstances. Keeping minors away from gaming is our ethical responsibility.

Your account must be registered in your own name using your own details. Operating an account under someone else's name or using another person's payment method is not permitted.

• Age: Must be at least 18 years old
• A Bangladeshi mobile number is required (for OTP verification)
• Your account must be registered in your own name and with your own details
• Multiple Accounts per Person Are Prohibited

When registering at Bengal Casino, you must provide your correct name, mobile number, and date of birth. Providing false or inaccurate information may cause issues during future withdrawals and could result in your account being closed.

KYC (Know Your Customer) verification is the process of confirming your identity and age. KYC must be completed before withdrawing ৳50,000 or more. Documents typically required include:

• Scanned copy of National ID (NID) or Passport
• A selfie holding your ID document
• Bank statement or bKash statement for large transactions

Verification is completed within 48 hours of document submission. If there are any issues, the support team will reach out to you directly.

All deposits and withdrawals at Bengal Casino are processed through secure, verified payment methods. Currently supported options include bKash, Nagad, Rocket, Upay, and Bank Transfer.

Withdrawals must be made using the same payment method used for the original deposit. This policy is strictly followed for security reasons. Bengal Casino never charges any fees on withdrawals.

Bengal Casino's bonus offers are designed to give members more playtime. However, each bonus comes with specific terms and conditions that you should read carefully.

Welcome Bonus: Get up to 100% bonus on your first deposit. To withdraw the bonus balance, you must wager 30x the bonus amount within the specified time period.

Reload Bonus & Promo Offers: Each promo offer has its own wagering requirements, validity period, and list of eligible games — all clearly stated on the offer page.

• Bonuses are redeemable only on designated games at Bengal Casino
• Multiple bonuses cannot be active simultaneously unless otherwise specified
• Any unused bonus balance will be removed once the bonus expires
• Any promo code must be entered at the time of registration or before your first deposit
• Requesting a withdrawal before meeting the bonus wagering requirement may result in the bonus and any associated winnings being forfeited

All games at Bengal Casino run on internationally recognized RNG (Random Number Generator) technology and have been independently audited by eCOGRA. This means every game outcome is entirely random and cannot be manipulated by anyone.

General rules that apply to all betting:

• Minimum bet varies by game, typically starting from ৳10
• Maximum bet limits are set individually for each game
• Once a bet is confirmed, it cannot be changed or cancelled (except for Sports cash-out)
• If the outcome of a bet is unclear due to a system error, Bengal Casino will investigate and issue the correct ruling
• The dealer's decision is final in Live Casino games

The outcome of bets in the event of a match cancellation or postponement in Sports Betting is covered in full detail under the specific Sports Betting rules.

Bengal Casino is committed to maintaining a fair and secure platform. The following activities are strictly prohibited and will result in permanent account closure if detected:

• Money Laundering: Using the platform for money laundering is strictly prohibited and a criminal offence
• Bonus Abuse: Attempting to claim bonuses using multiple accounts or false information
• Collusion: Attempting to manipulate game outcomes through collusion with other players
• Software Exploitation: Using bots or automated software to play
• Hacking: Attempting to breach the platform's security systems
• Fake Identity: Operating an account using another person's identity or information

If evidence of any such activity is found, the associated balance will be forfeited and legal action may be taken if necessary.

Bengal Casino believes gaming is entertainment, not addiction. That's why we encourage all members to play responsibly and provide a range of tools to help them do so.

Bengal Casino's responsible gaming features:

• Set your own daily, weekly, and monthly deposit limits
• Session Time Limits & Reality Check Timer
• Self-Exclusion for a Set Period
• Loss Limit

If you feel that gaming is affecting your daily life, please reach out to our support team or visit the Responsible Gaming page for more information. We're always here for you.

You may close your Bengal Casino account at any time. Simply notify the support team and your account will be closed within 24 hours, with any remaining balance returned to you.

Bengal Casino reserves the right to close or temporarily suspend an account for the following reasons:

• Violations of the Terms & Conditions
• Providing false or incomplete information
• Failure to provide required documents for KYC verification
• Upon detection of suspicious financial activity
• Upon confirmation that the user is a minor

Bengal Casino may update these Terms & Conditions from time to time. For any significant changes, you will be notified via SMS to your registered mobile number or through an in-platform announcement. Continued use of the platform following any changes will be considered acceptance of the updated terms.

The Bangla version of these terms and conditions is the original and governing version. In the event of any conflict with an English or other language translation, the Bangla version shall prevail.